Hero Mindmine Institute - Customized Programs

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We would like an opportunity to meet you and understand your training needs better. This will help us design for you training programs that are customized for your specific needs. Please fill in the following online form and one of our senior representatives will soon get in touch with you.

In addition our off-the-shelf courses, we also conduct customized training programs for our corporate clients. Our experts design these customized programs after a thorough diagnosis of our clients training needs. This needs analysis based approach helps us ensure that our corporate programs are specific and tailor-made for our clients and thus more effective.

We use our content library of over 1200 hours to develop customized programs. The following modules are available for customization.

Spoken English (an E-learning solution) including:

Business English
English by Numbers (Understanding graphs etc. for agents)
Clear Speech - Voice & Accent neutralization

- American/ British/ Australian Accent

- Written American English

- Customer Service

- Telemarketing

- Soft skills for agents

- Computing essentials for agents

- E-mail etiquette

A typical training program for Call Center agents looks like the following:

English, using DYNED - 72 Hours
Voice & Accent neutralization - 30 Hours
Customer Service & Telemarketing -50 Hours
Soft skills - 18 Hours
End User Computing - 30 Hours

Our customized training programs by addressing specific needs of our corporate clients help optimize the capabilities of people and companies leading to both personal and professional growth.

We would like an opportunity to meet you and understand your recruitment and training needs better. Please click here to Request for a Visit and one of our senior representatives will soon get in touch with you.

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Call Us now on 0124-2220271 or sms "hmm" at 53456 or contact us now