• BPO/ Call Center Domain
  
  
• English Communication
  
  
• IELTS Preparatory Courses
  
  
• Soft Skills

All the program are based on globally benchmarked and proven content and methodology. They are developed in collaboration with leading international training and education organizations and Indian industry players.

BPO/Call Center Domain

BReady BReady is India’s most powerful and complete BPO career program for freshers. It is designed for simple college graduates who want to start a career without waiting to complete their MBA or CA.

BReady is actually ideal for those students who have just passed or passing their BSc, B.Com or BA, BBA from small towns and not so-known colleges and those who feel they need to work on their language and personality. The program has been conceptualized in such a manner that after completing it, individuals are able to confidently present themselves as professionally qualified for BPO jobs.

What makes BReady even more valuable is the embedded CCIP certification from BCI, USA – the world’s largest BPO Certification body. The CCIP certification gets individuals that critical qualification edge as it proves ones knowledge about BPO. It is the only international certification available in India for fresh aspirants. Since it is from the world’s largest BPO Certification body the BCI, which has already certified close to 10,000 people before coming to India and it has the world’s most comprehensive BPO Human Competence Standards. One can really become an international BPO professional after CCIP because employers everywhere respect BCI.

BReady has sharply defined 10 modules and just takes 180 hours to complete. It’s architecture has been designed by BCI Competence Development Center in Texas and you’ll love the way the program goes about changing you as a person and as a professional.

Program Highlights:

1. India’s most comprehensive BPO Career preparation program.
   
   
2. Comes with built-in International BCI Certification – the CCIP (BCI Certified Customer Interaction Professional).
   
   
3. BReady is the only Indian program offering a scientifically designed Professional Preparation Agenda called the Catalyte, developed in association with BCI’s BPO Competence Research Center in Texas.
   
   
4. BReady, BReady is the only training program in the country that – in addition to assuring placements – also develops a unique CareerMap for every participant. A CareerMap helps a participant in taking the best career decisions – choosing the first job; company; location; profile – and also crisply lays out a blue-print on how should one move ahead in his/ her career.
   
   
   
5. BReady provides Lifetime Career Management service to its alumni, which ensures that as long as they are in the BPO industry, Hero Mindmine will take care of their career movements and growth.
   
   
   

   Click here to Apply Online

BPOPassport

BPO Passport is India’s first accelerated BPO career program for freshers. It is designed for sharp graduates who want to start a great career without waiting to complete their MBA or CA or MSc. Without too much of training in English Language or Soft skills, as this becomes useless for most young graduates today, who have got good education.

BPOPassport is actually ideal for those talented young men and women who feel they will accept nothing less than the top-of-the-line BPO stuff that promises a high-paying global career. The program has been conceptualized in such a manner that after completing it, an individual is able to clearly stand out as a highly employable entry level BPO professional – much superior to the average English-speaking metro-crowd of hip-hop youngsters.

What makes BPOPassport even more valuable is the embedded CCIP certification from BCI, USA – the world’s largest BPO Certification body. Easily, there’s no program quite like this in India yet. The CCIP certification gets individuals that critical qualification edge as it proves ones knowledge about BPO. It is the only international certification available in India for fresh aspirants. Since it is from the world’s largest BPO Certification body the BCI, which has already certified close to 10,000 people before coming to India and it has the world’s most comprehensive BPO Human Competence Standards. One can really become an international BPO professional after CCIP because employers everywhere respect BCI.

BPOPassport has sharply defined 6 modules and just takes 80 hours to complete. It’s architecture has been designed by BCI Competence Development Center in Texas and you’ll love the way the training flows.

Program Highlights:

1. India’s most premium BPO Career preparation program.
   
   
2. Comes with built-in International BCI Certification – the CCIP (BCI Certified Customer Interaction Professional).
   
   
3. BPOPassport is the only Indian program offering a scientifically designed Professional Preparation Agenda called the Catalyte, developed in association with BCI’s BPO Competence Research Center in Texas.
   
   
4. BPOPassport, BPOPassport is the only training program in the country that – in addition to assuring placements – also develops a unique CareerMap for every participant. A CareerMap helps a participant in taking the best career decisions – choosing the first job; company; location; profile – and also crisply lays out a blue-print on how should one move ahead in his/ her career.
   
   
5. BPOPassport provides Lifetime Career Management service to its alumni, which ensures that as long as they are in the BPO industry, Hero Mindmine will take care of their career movements and growth.
   

• Advantage English Foundation Level
  Builds basic speaking English and vocabulary for beginners
  
  
• Advantage English Level A
  Corrects basic grammar structure and builds confidence
  
  
• Advantage English Level B
  Enhances fluency in English with rich vocabulary and constructs to improve communication skills
  
  
• Advantage English Level C
  Enriches language along with voice and accent improvement
  
  
• Persona
  Addresses your specific areas of development, through personalized one on one communications coaching sessions

1. Informative Introduction to IELTS test.
   
   
2. Strategies and Time Management Techniques for tackling IELTS test tasks, to help students enhance their band scores.
   
   
3. Customized for General and Academic tests.
   
   
4. Focus on common problem areas in the test.
   
   
5. Prepare students for studying/working abroad by reflecting the broader range of language they will face in an English speaking environment.
   
   
6. Practice Listening Tasks to improve general and specific comprehension (by listening to various accents and speakers), and to focus and develop listening skills.
   
   
7. Practice Reading Tasks to improve speed and accuracy.
   
   
8. Essential Vocabulary & Phrases for IELTS writing tests.
   
   
9. Knowledge of assessment criteria for all modules of IELTS exam.
   
   
10. Model interviews and advice for IELTS speaking module on video.
    
    
11. Lesson on Indianisms & vocabulary for speaking tasks.
    
    
12. Complete Simulated Test (Academic & General Training) followed by feedback.
    

Click here to Apply Online

Soft Skills

Soft Skills program are aimed to bridge the gap between industry needs and the skill that career aspirant posses. These practical career oriented program focuses on building proficiency in customer service and sales skills required for a number of industries.

Click here to Apply Online